by on November 22, 2024

Putting Customers First: How Roofbuddy Ensures a Stress-Free, Quality Roofing Experience

Roofbuddy is revolutionising the roofing industry by prioritising homeowners’ needs and simplifying the entire process. From initial consultation to project completion, Roofbuddy connects clients with qualified roofing companies, ensuring a seamless and stress-free experience.

Roofbuddy delivers exceptional value and peace of mind for homeowners

Here’s how Roofbuddy delivers exceptional value and peace of mind for homeowners:

Personalised Scope of Work

Roofbuddy collaborates with homeowners to create a customised scope of work using their proprietary roof report generator. This ensures that every detail is captured accurately, paving the way for precise and competitive quotes.

Access to Qualified Roofers

Roofbuddy has built a network of vetted roofing companies that meet strict criteria, including:

  • Holding appropriate trade qualifications.
  • LBP (Licensed Building Practitioner) certification.
  • Current public liability insurance.

This rigorous vetting process guarantees that only reputable and experienced professionals will handle your roofing project.

Competitive Quotes for Informed Decisions

Roofbuddy simplifies the decision making process by collecting multiple quotes from qualified roofing companies. You’ll have the tools to compare:

  • Pricing.
  • Lead times.
  • Product options.
  • Customer reviews.

With transparency at every step, you can confidently select the best roofer for your needs.

Quality Assurance for Peace of Mind

Once your roofing work is completed, Roofbuddy goes the extra mile with a third-party quality assurance check conducted by in-house LBPs. This ensures the work complies with:

  • Current building codes.
  • Manufacturers’ installation specifications.

The result? Guaranteed workmanship you can trust.

Simplified Communication

Roofbuddy manages all client communications until a quote is accepted, reducing stress and ensuring clear, consistent communication between all parties involved.

The Roofbuddy Customer Guarantee

Roofbuddy’s customer warranty is a game-changer, protecting homeowners from potential losses in case of a roofer’s default. Here’s how it works:

  • Assistance with a New Roofer: If your contracted roofer fails to start or complete the job, Roofbuddy will help you secure a new agreement with another roofer. If the new costs exceed the original quote, Roofbuddy covers the difference, ensuring you don’t pay more than agreed.
  • Refund Option: Alternatively, Roofbuddy offers a refund of up to $50,000 (including GST) per accepted quote.

This warranty provides unmatched security for your roofing investment.

The Roofbuddy Process

  1. Initial Consultation: Discuss your roofing needs with Roofbuddy. They’ll develop a detailed scope of work using their advanced roof report generator, followed by an in-person consultation if necessary.
  2. Quote Collection: Roofbuddy sends customised reports to eligible roofers and collects competitive quotes on your behalf.
  3. Quote Comparison: Review the quotes, compare pricing, lead times, and options, and receive impartial advice to make the best decision.
  4. Project Execution: Roofbuddy coordinates with the selected roofing company to ensure your project runs smoothly.
  5. Quality Assurance Check: Upon completion, in-house LBPs verify that the roofing work meets all relevant standards.

Why Choose Roofbuddy?

Roofbuddy is dedicated to providing a streamlined, efficient, and reliable roofing experience. With their focus on quality assurance, transparency, and customer satisfaction, homeowners can trust that their roofing projects are in expert hands.

By choosing Roofbuddy, you’re not just getting a new roof, you’re getting peace of mind, knowing that every step of the process is handled with care and precision.

Ready to start your roofing journey? Contact Roofbuddy today and experience a stress-free, quality roofing experience!