Wanting to future-proof his home Peter chose Roofbuddy’s modern sealing technology for its longevity, giving him peace of mind.

What led you to choose Roofbuddy and what were your expectations going in?

I've painted this particular roof twice, I think, in the last 35 years and I knew it was going to be due again soon.

I'm trying to future-proof my house, to be honest, so that I can retire in it and, spend my last years. I don't want to go to a rest home or anything so the idea is to spend a bit of money now, future-proof the house and the roof is a big, big item to me, and I didn't want to have to get up on the roof.

I knew I wouldn't be painting that for many more years so I looked at the few options on roof painting.

I don't know how I hit upon it, but I did, and I was quite, taken with this idea of a new technology, something that was sort of like a rubber seal, just had a lot going for it, plus when I read that, they actually spray it I thought, well, that might just get into a little nooks and crannies.

It's a very, very old house, the roof’s lasted the distance, but it does need a repaint, there’s very little rust.

And so, yeah, the Roofbuddy idea seemed very attractive to me. I made a call, got a quote and it's got a really good seal.

It won't have to be revisit it in my lifetime. And that's good.

So that's why I went for it.

How easy was it to communicate with Roofbuddy and the roofer during the process?

I had a a sales person and he was fantastic.

He gave me very, very quick, quotes and followed everything through for me.

Any problems I had, I'd get onto him and he would pass me straight on to Chris, and any problems were sorted out and it went really well.

Communication was good.

If any issues arose during or after the job, how responsive was Roofbuddy in resolving them?

Once we got in touch with Roofbuddy and Chris, it was almost immediate.

I mean, I just couldn't believe how how quickly he was able to get that done.

They actually sent a man down from Auckland. Unbelievable!

He drove from Auckland overnight. He hoped to get the 2 a.m. ferry from Wellington to Picton. He missed it. So he had about two hours sleep in his cab, and caught the 6 o’clock one and drove straight to my house and got stuck in immediately. The guy must’ve been exhausted. But he really did get straight onto it.

Excellent work.

Were the quotes you received competitive and clearly explained?

Yeah, actually it was because I went back and sort of said, does it include this and does it include that?

And I was immediately given a photograph of the house roof and it showed quite clearly he had it all itemised that was shown on the map exactly what parts they were talking about.

I think I added a part on and he was able to do that.

Yeah, that was very, very good. I like the system.

How would you describe the craftsmanship and finish of the work?

It's a lot smoother than how I did it with the brush.

The guy that came to do it was absolutely phenomenal to watch.

He's very agile, very strong and tenacious. So he wanted to get that job done and he went for it. He was absolutely amazing. I've never seen anyone work so well on a roof.

Oh, no. He's good.

He sprayed all these nooks and crannies as I say and including the flashings.

We’ve got a few skylights, and there's one in particular that, had a leak somewhere, and I thought I'd plastered it up, but it just confounded me.

But his spraying covered that leak somehow. I mean, we haven't had a problem since, so, I'm really grateful for that. Leaks can be really hard to find, but when he did such a comprehensive spraying around the skylights, that fixed it.

I'm really grateful for that. Yeah.

What advice would you give to other homeowners considering Roofbuddy for their roofing needs?

You've got to be sure that it's going to be done.

And, it's kind of open ended, you know, you pay your money and you kind of hope that they'll turn up.

However, once we got onto to Chris and explained situation, he took took me on board and, he made good and it was done incredibly quickly after that.

So, I think Roofbuddy did a wonderful job. Customer service, customer relations, all their conversations were very positive and incredibly generous I felt.