Kylie Mcivor - Roofbuddy Customer

After getting Guardian Seal put on her roof, Kylie had a few thoughts about how the process went from start to finish. Here’s what she had to say.

What led you to choose Roofbuddy, and how was your experience from quote to completion?

I chose Roofbuddy because I needed a solution for my roof.

My expectations were that they would be able to help me.

When I bought my house I knew that my roof needed some work.

I wasn't quite sure exactly what that meant, so I wasn't really sure where I needed to start.

I found Roofbuddy from a radio advertisement. It was really timely.

I think I heard it somewhere else as well and so I felt like that was a sign that I needed to contact Roofbuddy.

I googled the company and put in my details and then a consultant came over and asked me what I needed to have done.

I found the experience super easy. It was it was really professional and I really enjoyed having someone that listened to what I needed. They gave me some really good options and let me make the choice.


How easy was it to communicate with Roofbuddy and the roofer during the process?

Communicating with with Roofbuddy was really easy, I got emails as soon as the quotes came through, and I think that was almost the same day, if not the next day.

All I needed to do was respond by email with the quote that I wanted to pick, and then the roofer picked it up from there.


If any issues arose during or after the job, how responsive was Roofbuddy in resolving them?

Roofbuddy were really responsive, I was given two time frames for two different pieces of work that I needed done, and the first piece of work was done two months early, which was actually a surprise, but a very good surprise.

And then the other piece of work came in right on time, when they said it would.


Were the quotes you received competitive and clearly explained and was the roofing work completed on time and within budget?

The quotes were clearly explained and I felt that they were competitive.

They they fit within the budget that I had and I was happy to accept them first time.

The roofing work was completed on time and on budget. I was really, really happy with the with the service and the product.


What difference has the new roof made to your home or daily life?

The new roof has been amazing.

It's fixed the the the leaks and it's almost made it like brand new.

For me, It means that I can live here and be really satisfied that that my roof is 100%.

The new roof for me has meant that I can relax and I don't have to worry about my roof now.

I can go on with everyday life knowing that, it's set for the future.


What advice would you give to other homeowners considering Roofbuddy for their roofing needs?

My advice to other people is go to Roofbuddy, as soon as you can.

It's like Tinder for roofers.

It's the best solution out there.

And you won't be sorry.